Join us Nov. 6, 2025

Get ready for the ultimate learning experience for independent rental owners. Presented by NAA and Yardi Breeze, this free virtual conference delivers expert insights, practical strategies and cutting-edge tools to help IROs thrive — no matter the size of your portfolio. 

On-demand sessions packed with actionable advice 

Exclusive giveaways 

Bonus sessions to help you brush up on the latest tech

EXPERT SPEAKERS & ENGAGING SESSIONS

Tech On Your Terms: Making AI Work For Independent Rental Owners

Jeff Galen

Owner, Safe Home Property Management 

David Franklin

Industry Principal, Yardi 

Chris Ulep

Vice President, Yardi Breeze 

AI and automation are transforming property management, but are independent rental owners being left behind? This session explores affordable, practical ways to use AI for leasing, maintenance, resident services, compliance and more. Learn how to streamline operations, stay competitive and keep the personal touch no matter your portfolio size.

NAA Legislative & Regulatory Update

Nicole Upano

AVP, Housing Policy & Regulatory Affairs, NAA

Learn about the latest housing policy changes at every level of government and how they could impact your business going into 2026.

Balancing The Business: Wellness & Balance (or Boundaries) for IROs

Kendra Butterfield

Regional Manager, Vesta Realty LLC

Urvashi Foster

Owner & Manager, Georgetown Apartments

Ishea Shepherd

Assistant Vice President, AMC Delancey Group, Inc

As an independent rental owner, balancing the demands of your business with personal wellness is crucial for your long-term success and preventing burnout. Implementing smart strategies for organization, communication and delegation can reduce stress and save hours every week. Join us for an introduction to the ALGEE method from the Council for Mental Wellbeing and learn how to apply it through real-life stories, leadership insights and practical takeaways.

Hold 'Em, Fold 'Em Or Run: Hiring Staff Doesn't Have To Be A Gamble

Dawn Ford

Broker & Founder, Smart Apartment Solutions & Smart Moves

Kari Negri

CEO, SKY Properties, Inc

Megan Orser

CEO & Residential Manager, Smart Apartment Solutions & Smart Moves

Hiring is a high-stakes game, especially for independent rental owners balancing time, budgets and turnover. In this engaging panel, multifamily experts share real-world hiring wins, losses and lessons learned from the field. Discover how to spot a good hand, fold when it’s not the right fit and build a team that delivers consistent results. Walk away with practical tools and insights to help you hire smarter, strengthen your onsite operations and keep staffing from becoming a game of chance.

New Applicant Fraud Risks In Rental Housing: Detection, Mitigation & Workflow Integration

Dustin Dalee

Associate Director, Yardi

Get a deep dive into the newest applicant fraud tactics disrupting the leasing landscape, from synthetic identities to digital document manipulation. Attendees will learn how to identify vulnerabilities in current prevention strategies, apply actionable techniques to strengthen fraud detection and integrate modern tools into their leasing workflows. Equip yourself with the insights and best practices needed to stay ahead of emerging threats and protect your rental business.

Power In Numbers: Insurance strategies for IROs

Jim Ellis

Vice President, Multifamily Division, HUB International

Jeremy Thomason

Managing Principal, Acquisitions, Convolo Capital 

Jerrime Kitsos

Senior Vice President, Multifamily Division, HUB International

As an IRO you may have a small portfolio, but your collective voice is large and powerful. With the insurance market improving, this session explores how to strengthen your position by building a solid statement of values, tips on engaging your broker effectively and the importance of tenant legal liability coverage. Learn how these steps could improve your bottom line and explore the potential of an IRO collective.

The Important Role Of IROs In Affordable Housing 

Steve Lightner

Owner & Manager, Jefferson West Apartments

Nicole Upano

AVP, Housing Policy & Regulatory Affairs, NAA

Demetrio Jimenez

President & Owner, Tropicana Properties Inc.

According to the US Census Bureau, “mom-and-pop landlords,” typically defined as individual landlords owning 10 or fewer properties, own more than a third of all rental homes, and on average, their rentals are more affordable for renters. Join two of the industry’s preeminent experts to learn how to overcome barriers to entry and help your business flourish.

US Multifamily Outlook

Jeff Adler

Vice President, Yardi Matrix

Multifamily demand has remained strong throughout the year, but there are a number of cross-currents present as consumer budgets tighten. From rising costs to a softening job market, tariffs have been less inflationary than expected, but price increases may still come as tariffs move through supply chains. Join industry expert Jeff Adler for strategic insights on the current state of the multifamily market.

"Nicole’s presentation was full of important information! I absolutely need to watch it again. I’d also like to get involved in those calls and letters to our representatives. Thank you for your work to keep this industry on track!"

"This education and training presentation was succinct and needed. Thank you! I'll be looking for the recording and slides so I can review this awesome material again and again."

“There is so much going on. I appreciate the updates and the resources to keep up to date.” 

"Anyone participating in this Summit is getting faster, further than just learning by trial and error."

“The event was very informative and covered a wide range of topics some of which I wasn't aware would have been important or even a factor.” 

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